LOKA JOB OPPORTUNITIES

Want to live la vida Loka!   Come join the Loka Team!

LOKA RESERVATIONS TEAM MEMBER REQUIRED

Loka Flexible Travel Co. is looking for a reservations and sales superstar to join their Byron Bay-based team. Loka operates Hop-on Hop-off Guided Adventures on the East Coast of Australia using trains and our own buses and this role is at the heart of the business, helping deliver our travellers an amazing Australian experience.

Position Description:

  • Provide friendly and efficient customer service via phone, internet and email
  • Ensure bookings and itineraries are correctly entered in Loka’s reservation system
  • Coordinate travel product and itineraries for direct sales and follow up booking enquiries
  • Answering customer and agent enquiries via email, phone, online chat /Facebook
  • Liase with Loka guides and suppliers to ensure manifests are up-to-date and all customer details are clearly communicated.
  • Have a complete knowledge of all products and office processes
  • Assist with Loka bus and rail bookings.
  • Help ensure the customer has a seamless and fun experience on the East Coast.
  • Work 4-5 days over a 7 day working week.

Preferred Experience/Qualities Required:
– Sales and reservations in a tourism environment
– Good computer knowledge
– Excellent written and verbal English
– Happy, outgoing nature and a willingness to learn new tasks
– Ideally (but not essential) has travelled on the East Coast of Australia.

This role’s main focus is sales and customer service and the successful applicant will have to be able to perform work tasks with a positive, can-do attitude under pressure – 100% of the time. Some weekend work will be required.
Please email CV and cover letter to celia@loka.travel.

*Only Australian residents or work holiday visa holders should apply. Only successful applicants will be contacted.

Queensland Guides and NSW/QLD driver/guides roles available.

If you’re interested please email jono@loka.travel with CV/resume and cover letter.
*Only Australian residents or work holiday visa holders should apply. Only successful applicants will be contacted.